Last Updated on October 31, 2022 by Louis Ojibe
If you have purchased a new Vizio TV, then you should know that your TV will come with a one-year warranty for non-commercial usage, while the commercial usage warranty covers a period of ninety (90) days.
If your TV becomes defective within the timeframe of the warranty, then Vizio will either repair or replace the TV at its sole option and discretion.
In the following sections, I’ll go over how to check your Vizio TV warranty and the subsequent steps you should take.
How Do I Check My Vizio TV Warranty?
You now know that Vizio TVs have warranties when they’re newly purchased, so if your TV has developed a fault, you can check if your warranty is still available to have Vizio fix the issue.
Note that for your warranty to be valid, you must have installed, used, and maintained the TV according to the instructions without doing anything that must have caused the damage.
Date of Purchase
The first and easiest way to check your Vizio TV is by looking at the purchase date of the TV. You can check the date written on the receipt that you got when the TV was purchased.
If you have misplaced your TV’s receipt, you can check the date you made the purchase through your bank statement.
Online Product Information
You can check information about your TV on the Vizio website by registering your product. Here is how to register your Vizio product online.
- First, visit Vizio’s product registration page.
- Next, fill in your details with your TV’s serial number.
- Finally, click “Submit Registration.”
You can get your Vizio TV’s serial number by looking at the back of your TV.
If you cannot check your warranty by looking at the purchase date or through the Vizio website, then you can contact Vizio’s customer service for assistance. I’ll be sharing how to contact Vizio in the next section.
How to Claim a Vizio TV Warranty
You now know how to check your Vizio TV’s warranty. The next step will be to claim your warranty.
You can claim your Vizio TV warranty by contacting Vizio. Here’s how.
- Contact VIZIO support via email at TechSupport@VIZIO.com
- Contact Vizio support via phone at (855) 833-3221 from 7:00AM to 11:00PM Monday through Friday and 10:00AM to 6:00PM Saturday and Sunday, Central Time.
- You can also contact Vizio online at www.VIZIO.com.
You’ll need to prepare a brief description of the issue you experienced with the TV, and also have proof of purchase in the form of a purchase receipt or copy that shows that the TV is within the warranty period.
Frequently Asked Questions
What Should I Do if My Vizio TV Warranty Has Expired?
There is a higher chance that your Vizio TV warranty has expired if your TV is old, and the warranty will not apply to you if this is the case.
What you can do if you’re experiencing issues with your TV after your warranty has expired is to contact a technician for support. You can contact Vizio customer support for help with your TV repair.
Is my Vizio TV remote control under warranty?
Yes, your TV warranty also covers your remote. If your TV is still under warranty and the remote that came with it is defective, you can contact customer support to have it replaced.
If your remote control becomes defective after the warranty has expired, then you can purchase a replacement from Vizio or get a universal remote instead.
What does a Vizio TV warranty exclude?
Before contacting Vizio for a warranty claim, you should check the warranty policy carefully for exclusions that the warranty does not cover.
Vizio’s one-year limited warranty only covers defects in materials and workmanship. Here’s a list of exclusions that are not covered by the warranty:
Vizio’s warranty does not cover cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damage from shipping, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers or requiring routine maintenance are not covered.
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