Why Won’t My TCL Roku TV Connect to the Internet?

Last Updated on December 16, 2022 by Louis Ojibe

If you’re having trouble getting your TCL Roku TV to connect to the internet, you’re not alone. Many TCL Roku TV users have experienced this issue, and it can be frustrating trying to figure out the cause and solution.

If your TCL Roku TV won’t connect to the internet, there are several potential causes and solutions to try. Here are some solutions to the TCL Roku TV internet connection issue:

  • Check to see if your TV is connected to your home network.
  • Try restarting your router.
  • Contact your ISP.
  • Reset your TV to its factory settings.

In the following sections, I’ll go over the solutions mentioned above in greater detail.

Troubleshooting TCL Roku TV Connection Issues

With a little troubleshooting, you should be able to get your TCL Roku TV online and back to streaming your favorite shows and movies.

Follow the troubleshooting guide below to fix internet connection issues on your TCL Roku TV.

Check Your TV Connection Status

The first thing to check is whether your TV is actually connected to your home network. You can check this by going to the “Network” section of your TV’s settings menu.

If it says that you are not connected to a network, try reconnecting to your home network by entering your password (if prompted) and ensuring that your network’s name is correct.

Restart Your Router

If your TV is connected to your home network but you still can’t access the internet, the issue might be with your router.

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Try restarting your router by unplugging it from the power outlet, waiting a few seconds, and then plugging it back in. This can often resolve internet connectivity issues.

Contact Your ISP

If restarting your router doesn’t work, the problem might be with your internet service provider (ISP). Contact your ISP and ask them if there are any known issues with your internet connection. They may be able to help you troubleshoot the problem and get your TCL Roku TV online.

Factory Reset Your TCL Roku TV

Why Won't My TCL Roku TV Connect to the Internet?

If none of the above solutions work, the issue might be with your TCL Roku TV itself. In this case, try resetting your TV to its factory settings. Here’s how:

  1. First, press the home button on your remote control to open the main screen.
  2. Next, scroll and select Settings.
  3. Go to the “System” section of the settings menu, and select “Advanced system settings.”
  4. Finally, select “Factory reset,” and then select “Factory reset everything.”
  5. In order to perform a full factory reset, you’ll need to enter the code listed on the screen and select OK.

That’s all. Keep in mind that this will erase all of your personal settings and preferences.

Update Your Firmware

Another possible solution to try if your TCL Roku TV won’t connect to the internet is to update the firmware on your TV. Outdated firmware can sometimes cause connectivity issues, so updating to the latest version may help fix the problem.

Follow the steps below to update the firmware on your TCL Roku TV.

  1. First, select Settings from your home screen.
  2. Next, select the System section, and then select System Update.
  3. Finally, select “Check Now.” If there is an available firmware update, you should see a pop-up message to update now.
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After your TCL Roku TV has successfully installed the update, the television will restart automatically.

Other Troubleshooting Guides

Additionally, if you are using a wireless connection to connect your TCL Roku TV to the internet, make sure that your router is within range and that there are no obstacles (such as walls or furniture) blocking the signal. You can try moving your router closer to your TV and removing any obstructions to improve the signal strength.

Move your router closer to TV

If you’re still having trouble getting your TCL Roku TV to connect to the internet, you may want to try using a different network connection.

For example, if you’re currently using a wireless connection, try connecting your TV to the internet using an Ethernet cable instead. This can sometimes provide a more stable and reliable internet connection.

Final Thoughts

In summary, if your TCL Roku TV won’t connect to the internet, there are several possible solutions to try. Check to see if your TV is connected to your home network; try restarting your router; contact your ISP; reset your TV to its factory settings; update the firmware; and check the signal strength and network connection type.

With the troubleshooting guide above, you should be able to get your TCL Roku TV online and back to streaming your favorite content.

Frequently Asked Questions

Do TCL Roku TVs Have Built-in WiFi?

TCL Roku TVs come with WiFi built-in for convenient connection to the internet. But if you’re still not sure if your TV has WiFi, you can check the specifications of your specific TCL Roku TV model or network settings to determine whether it has built-in WiFi.

Is a TCL Roku TV a Smart TV?

Yes, TCL Roku TVs are considered “smart TVs” because they have built-in internet connectivity and access to streaming content from various platforms and channels.

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This means that you can use your TCL Roku TV to watch movies, TV shows, and other types of content from streaming services such as Netflix, Hulu, and Amazon Prime Video, as well as from cable or satellite providers, without the need for an external streaming device such as a Roku player or Apple TV.

In addition to streaming content, TCL Roku TVs also have access to a range of other smart TV features, such as the ability to control other smart home devices, access online apps and games, and share media from your phone or tablet to the TV.

 

 

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